Use the same platform across teams for better customer support workflow
Customers expect immediate responses, but manual replies often lead to delays, reducing satisfaction and increasing churn.
It’s difficult to maintain consistent communication across all customer touchpoints, leading to missed opportunities or disjointed experiences.
Potential sales are often missed due to late responses to inquiries, forgotten follow-ups, or long lead nurturing processes.
Manually handling repetitive tasks like order updates, appointment reminders, and payment confirmations leads to inefficiency and errors.
Manually handling repetitive tasks like order updates, appointment reminders, and payment confirmations leads to inefficiency and errors.
Many sales are lost due to insufficient follow-ups after initial contact. Leads that are not nurtured properly often go cold, and sales teams struggle to keep track of when to follow up with each potential customer.
Email open rates are often low, typically ranging between 15% and 25%. People are overwhelmed with a large number of emails, many of which go unread or are flagged as spam.
Many marketing emails end up in spam folders, reducing the reach of the campaign.
Many brands have already made the switch and are growing faster than ever before.