Memo & Notes
Keep track of the work progress through the memo in the message. Other colleagues can follow up easily and maintain an excellent customer service for each customer.
Mark As Unread
Remind yourself and colleagues to follow up with customers by using the unread function, which ensures you not to miss any messages.
Frequently Asked Questions
Set up quick responses to frequently asked questions and select them directly from the message bar.
Team Access Only
Colleagues can communicate directly through the system and generate quick discussions.
Tags & Categories
Add labels and tags to your customers to understand their background and needs.